This article outlines how to activate and redeem your Chargefox voucher.
How to activate your voucher
Ensure you have created an account and have the latest version of the Chargefox app.
Navigate to My benefits and click Add your voucher here.
Enter your voucher code and hit Continue.
Once your voucher is activated, it will show up the My benefits section of the Chargefox app. We'll also show how much you have used and the expiry date.
How to redeem your voucher
When a voucher is valid and linked to your account, you will see a new banner on the Location details screen that notifies you of the remaining balance and whether the voucher will apply. If you have multiple vouchers, the total balance will reflect all vouchers linked to your account.
After the charge session is complete, assuming a valid voucher was used we will notify you that a voucher has been redeemed and how much of the remaining balance was used.
Frequently asked questions
Please refer to our frequently asked questions article here for more information about vouchers.