This article details how Chargefox bills customers for their services
Site host invoice
A site host invoice is issued to organisations that own and operate charge stations on the Chargefox platform. It covers connector management fees for the managed stations over a specific billing period. Each plug managed incurs a management fee, calculated per the invoice cycle for that period.
These invoices are usually grouped per station with charges based on the number of connectors under Chargefox management.
Invoices include both a PDF and CSV report.
Please see our price list here (annual, ex. GST figures provided).
Invoicing for Chargefox connector Management Fees will only begin once your charging station/s have been activated on the Chargefox Platform. We will confirm the start date in writing
Setting up financial information
During the Site Host account setup process, our Operations Delivery Team will confirm the below information with you before any invoicing is sent.
- We are sending invoicing to the correct recipients
- Our invoicing contains a meaningful title
- If required, purchase orders are assigned
- If required, Chargefox provides company and contact information to your organisation
- If required, Chargefox is onboarded as a contractor
Chargefox can send Site Host Invoices to multiple recipients
Additional support
Please let us know at support@chargefox.com if any additional support is required.