Last updated: 20 March, 2025

Introduction & baseline criteria

This document describes hardware that is supported for use on the Chargefox platform.

We undertakes a rigorous evaluation of all chargers before considering their eligibility for the Chargefox network.

We impose these minimum standards to ensure consistency across all new hardware that interface with our platform.

Our priorities when evaluating hardware are:

1. Maintaining a consistent charging experience and high availability across all hardware on the Chargefox network.
2. Hardware supports remote diagnostic and firmware management features to support ongoing operation of a station.
3. All hardware operates seamlessly during simulated network communication faults.
4. Our hardware partners have access to local parts, maintenance support processes, and the capacity to manage new firmware releases across their fleet of chargers.

The best way to have hardware reviewed for consideration is through an existing sales channel.

Approved hardware

The following hardware types have been tested and are available to use on the Chargefox platform. Where other hardware models are available from a manufacturer already listed, approval is a reasonably high likelihood given firmware is commonly shared across models. Reach out to us if you're not sure.

Chargers

Load Management Systems (LMS)

Important:

1. Consult with LMS manufacturer for compatible chargers and any other limitations characteristic of the system.
2. Compatible chargers must be on our supported hardware list.
3. Chargefox does not currently support any cloud-based LMS.