This article provides guidance for Maintenance Partners on the process of removing or replacing EV charging stations on the Chargefox platform.
For a detailed step-by-step guide on this process, please refer to the article: Removing or replacing a station on the Chargefox platform.
Disconnecting a Station from the Chargefox Platform
To ensure a station no longer communicates with the Chargefox platform, the OCPP URL must be removed from the station’s configuration.
Current Chargefox OCPP endpoint is:
wss://ocpp.chargefox.com/ocpp/1.6
If you're unsure how to update or remove this setting, we recommend reaching out to the station supplier or manufacturer, as they will be best equipped to assist with the configuration changes.
❗Important notes
SIM Card Deactivation: Once a station is removed from the Chargefox platform, any SIM card provided by Chargefox associated with the station will also be deactivated.
Label Removal: To avoid confusion for drivers, please ensure that all Chargefox branding or labels are removed from the station once it is no longer operating on the Chargefox network.
Replacing a station
If you're replacing an existing station with a new charging station, a New Charger Form must be submitted so that the new station can be configured within the Chargefox platform.
Submit a form here: New Charger Form
Replacement stations must complete the standard onboarding process, as the new station details need to be added and configured in our systems.
For step-by-step onboarding instructions, please refer to: Charger Onboarding Guide