If you received a code from your novated lease you can add them as your expense provider in your "My profile" section.
Expense providers
You can now expense your charging session to your novated lease provider directly within the Chargefox app.
If your novated lease provider or fleet company has partnered with Chargefox, you'll get email inviting you to add them as an expense provider to your Chargefox account.
Once you've added them, you’ll be able to select them as a payment method whenever you charge.
Adding an expense provider
If your novated lease provider or fleet company has partnered with Chargefox, you'll get an invite email from support@chargefox.com containing a one-time invite code.
Download the Chargefox app and sign up/login using the email address the invite code was sent to.
Click the hamburger menu in the top left of the app and click My profile in the side menu.
Scroll down to Payment methods and tap the Add expense provider button.
On the next screen, enter the one-time invite code you've received and tap Submit.
Your novated lease provider or fleet company is now active.
Selecting a payment method
The next time you charge, you'll see the payment method you're using to pay for your session in the 'Details' section on the map screen in the app. Tap the Change button to select a different payment method.
When you start your charge session, the selected payment method will be used. When using your expense provider, the invoice for that session will be sent to them.
If you only have one payment method (either an expense provider or credit card), that method will be used by default and you will not see the Change button in the Location screens.
Frequently asked questions
I have a novated lease but haven't received an invite code
Select novated lease companies are partnering with Chargefox to enable drivers to seamlessly charge using the app. If you haven't received an email with an invite code yet, contact your novated lease provider for more information.
My novated lease company has sent me a Chargefox RFID card. Do I need to activate this in the app?
No, if you've received an RFID card from your novated lease provider, they would have already activated it for you. There's no need to activate it in the app. Any transactions for this RFID card will automatically be billed back to your lease provider. You can use the Chargefox app to locate charging stations and simply tap your RFID card to start charging.
What data is shared with the expense provider?
Your expense provider will only see information related to charge sessions initiated through the linked payment method. This includes the cost of the session, location, and time. Account data and charge session data from sessions initiated through a personal credit card remain private to you.
What happens when my expense provider unlinks my account?
If your account is unlinked by your expense provider, you will no longer be able to start a session using the expense provider as a payment method. You retain ownership of your account and can still charge using a credit card payment.
Do I need to add a credit card to my account?
You can use your account using the expense provider as your only payment method without the need to add a credit card.
If you wish to use discounts or member program benefits, you will need to add credit card details and choose your credit card as the payment method for these charge sessions.
If you have added a novated lease provider as an expense provider and you wish to use your account for private use, you can optionally add credit card details.
Can I add more than one expense provider?
No, you can currently only have one expense provider.
Can I use a discount or member program with my expense provider?
It’s not currently possible to use member programs or discounts with an expense provider. To take advantage of these offers, you can use credit card payment in the app.
How do I remove the expense provider?
If you no longer wish to have the expense provider option in your account, reach out to your novated lease provider to unlink you from their account.